Technical Support

Please call +1 (418) 478-5469 for live assistance.

To get technical support, simply fill the form below with product name, serial number and description of the problem.  If the product needs to be shipped back to GDD Office, GDD will provide you the instructions and potentially an RMA Number.

To make it easy for your international shipment, follow the tips here and use the Commercial Invoice template.


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*Required information.
Support request *
Support required *
Name *
Email *
Instrument *
Serial Number
Business | Organization
State | Province
Zip Code | Postal Code

Contact Us

Phone: +1(418) 478-5469

Monday thru Friday. 9 AM to 5 PM. (Eastern Time (EST)/New York)


Instrumentation GDD
1963 rue Frank-Carrel
Suite 203
Quebec (Qc) CANADA
G1N 2E6

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