Privacy Policy

What information do we collect? 

We collect your information when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. 

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. 

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience (your information helps us to better respond to your individual needs) 
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) 
  • To improve customer service  (your information helps us to more effectively respond to your customer service requests and support needs) 
  • To process transactions 
  • To administer a promotion, survey or other site feature

Email Usage

Customers will not be automatically subscribed to a mailing list.

The email address you provide for information request or order processing, may be used to send you information and updates pertaining to your order, in addition to periodic company news, updates, and/or related product or service information, etc.

We will not use your email address to send you unsolicited emails or emails not related to the product or the service you purchased.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days. 

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline. 

Terms and Conditions 

Please also visit our Terms of Use page establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent 

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change. 

This policy was last modified on October 2, 2013.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information on our Contact Us page. 


Contact Us

Phone: +1(418) 478-5469

Monday thru Friday. 9 AM to 5 PM. (Eastern Time (EST)/New York)

Address

Instrumentation GDD
1963 rue Frank-Carrel
Suite 203
Quebec (Qc) CANADA
G1N 2E6

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